FAQ

 

What types of jewelry do you offer?

At Prestige Enshrined, we specialize in exquisite jewelry pieces. Our necklaces are designed to create memorable moments for special occasions, such as anniversaries and birthdays.

How can I ensure the quality of your jewelry?

Our jewelry is crafted with meticulous attention to detail and high-quality materials. Each piece undergoes a thorough quality check to ensure it meets our standards of elegance and durability.

What is your return policy?

We have a 3-day return policy, which allows you to return items in their original condition, unworn, and with tags. To initiate a return, please contact us within this timeframe. A flat rate of $6.99 will be charged for return shipping.

How long does shipping take?

For orders within the U.S., estimated delivery times are typically 5-7 business days. For regions such as Canada and the EU, delivery may take 5-12 business days. Please note that shipping times may vary during peak holiday seasons.

Can I cancel my order after it has been placed?

Orders can only be canceled within a 3-hour window after placement. Unfortunately, we cannot accommodate cancellation requests submitted after this period.

What should I do if my jewelry arrives damaged?

If your item is defective or damaged upon arrival, please inspect it immediately and contact us at support@Prestigeenshrined.store. We will evaluate the issue and work to resolve it promptly.

Do you offer exchanges?

We do not offer exchanges once products have been purchased and delivered. Please ensure that you select your items carefully before completing your purchase.

How will I know if my return has been approved?

Once we receive and inspect your return, we will notify you regarding the approval status. If approved, refunds will be processed to your original payment method within 3-5 business days.